Payment Terms and Policy of Use
Terms and Condition
Detailed instructions are given in the web payment. Please follow the instruction carefully to make an online payment.
Once “Place Order” – option is selected you will be directed for payment through credit card/debit or net banking. You can choose the desired payment option and proceed..
Once the payment is successful, you will get a payment confirmation slip and the customer has to keep the same for reference.
In case the payment is not successful due to any reason you will get a display on the status of failure in payment.
In case none of the above two happens, and there is heavy delay in any response from the system – if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again
In case you have given all the credit / debit card details or net baking authorization for payment, and have not got any response, please check with your bankers or credit card company and see if your account is debited. If your bank account/cc is debited, please don’t make any attempt to pay again.
However, if your account is not debited in the bank, you have to make the payment and get payment successful confirmation.
In any case, make a note of reference/transaction details in case of net banking or card payment.
Cancellation & Refund Policy
There is no cancellation option for the end users after payment is made.
In case of duplicate payment, kindly approach admin or customer service for refund with proof of the transaction reference / your bank statement.
Refund will be processed within 10-15 working days, respective payment gateway will send back to the issuing bank [user’s card banker] in batches for processing, which should approximately take 8-15 working days, depending on issuing banks policies.
Important: by submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.-
We implement a variety of security measures to maintain the safety of your personal information when you place an order. Also kindly note that we never ask you to provide personal information like your bank details, credit card details, your address, driving license or passport numbers via email.
And when you make an online purchase from our website or pay via our website, you will be required to provide us with your credit card details and this will be carried out within a secure browser window. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers
Please report any suspicious activity or any problems to us immediately at [email protected]
This website is owned and operated by imababywear. The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
We at imababywear take your privacy very seriously. We are committed to protect all personal information you provide us via our website, phone or email and we use these information only to complete your order and better serve you as our customer. We are very careful about how and when your personal information is collected and used. We never share this information with outside parties except to the extent necessary to complete the order. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We assure you that your personal information will be handled in a very careful and secure manner and will not be used for any other purposes that are not related to the services we provide.
Also we recommend you to keep your information up to date and accurate and if you want to destroy your information, we will securely do so upon request. If you have any questions, please feel free to mail us at [email protected]
This website belongs to and owned by imababywear and you can reach us at [email protected]
We always try to give you accurate content with regard to product information, policies, pricing and product photos. Also kindly note that information including product pricing and availability are subject to change without notice. Prices displayed are subject to final approval at the time of order fulfilment. Images are shown for representational purposes only
- We will despatch the order within 2-4 business days of order placement through DHL/FedEx courier service.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
- We will take care of all the taxes and transport costs till the order reaches you.
- For any queries on delivery, contact us at [email protected]
- Kindly note that imababywear will not be responsible for any delays in transit.
We stand behind our goods and services, and want customers to be satisfied with them. We will always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us.
If you wish to return or exchange item/s from your order for any reason, we will be happy to provide you with a credit note, exchange or refund. Also kindly note the following:
- No refund for change of mind, only exchange is possible in such cases.
- Return items must be received by imababywear within one month from the actual purchase date.
- Returned merchandise must be unworn and with all original tags.
If your return postage is really a faulty/damaged item, then you will be reimbursed automatically. Also kindly note that there will be no reimbursement in case of change of mind. In case of change of mind, you may have to pay the postage again for the item exchanged.
We will contact you if the items requested in exchange are not available or if further payment is required. It is highly recommended that you place another order online and then later request a refund for the returned goods. It will usually take 7 days for your returns to be processed and replacements to be dispatched.
This website is our copyright property and copyright in the material on this Website is owned or licensed by us. Unless we agree otherwise in writing, you are provided with access to it only for your personal and non-commercial use.
So you may not, in any form or by any means:
- Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this Website; or
- Commercialize any information, products or services obtained from any part of this website, without our written permission.